For example, on the Versa this is quite easily done by pressing and holding the back (left) and bottom (right) buttons until you see the Fitbit logo on the screen. The first thing you should always do when there’s a problem with a Sense, Charge Versa, Luxe, Inspire or any other Fitbit is to perform a restart of the wearable. Troubleshooting steps if a Fitbit won’t turn on or is unresponsive You might be able to claim a replacement device. If your Fitbit is defective, check out the warranty. It is only when there is a hardware issue, such as a screen that is faulty or broken, that you will need to contact Fitbit Support. The good news is that most of the time you can fix the problem yourself.
#FITBIT VERSA SCREEN LIGHTS UP BUT NO DISPLAY SOFTWARE#
It could be a depleted or bad battery, a faulty charger or charging cable, a software error, etc. Well, there are reasons why this might happen – and they can differ. Or their device would simply go dead, for no apparent reason, as dead as a dodo.
In that particular case some users on the Community Forum reported that they left their device charging, only to find out it switched itself off and is refusing to turn back on. In fact there are some pretty long threads on Fitbit’s Community Forum about this very issue. Don’t panic.įirst, take some comfort in the knowledge that you’re not alone. But a problem can arrise where the screen just sits there unresponsive refusing to do a thing. When you tap on the Fitbit display or when you move or turn your wrist the screen on your Fitbit should spring to action. That is the case for all wearables, whether they are an Apple Watch, a sporty Garmin or a sleek Samsung watch. But at times they can be affected by glitches. And let’s not forget Sense – the most high spec of the lot.Įssential reading: Top fitness trackers and health gadgets Then you have the Versa range for those after a smartwatch. Popular choices for fitness bands are the newly released Charge 5 and the more discreet Luxe or Inspire 2. There’s something for everyone whether you are serious about running or simply want to keep tabs on your health. Hopefully one of these ten troubleshooting steps will help get rid of the problem.įitbit has a great range of devices. You might find that your fitness tracker or smartwatch won’t turn on or that it has suddenly stopped working. As good as your Versa, Sense, Charge, Inspire, Luxe or other Fitbit is, sometimes problems will arise.
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